Keywords Studios PLC’s global merger with Helpshift Inc.

  • Deal
  • December 12, 2022

JSA advised Keywords Studios PLC on the India leg of its global merger with Helpshift Inc.

Keywords Studios PLC is an international technical and creative services provider to the global video games industry. Keywords Studios PLC provides services across the entire content development life cycle through its create, globalise, and engage service lines to a blue-chip client base across the globe.

Helpshift Inc. is headquartered in San Francisco, with offices in India and United Kingdom. Helpshift Inc. has developed a market-leading proprietary software-as-a-service customer support automation tool. The technology efficiently manages and resolves customer support issues in real-time within its clients’ mobile apps, combining conversational AI, automation, translation, and agent support.

JSA team worked with Robinson & Cole LLP on the transaction. JSA team took lead on the due diligence and global transaction documentation for the India leg of the transaction.

Helpshift Inc. was advised by Gunderson Dettmer Stough Villeneuve Franklin & Hachigian, LLP and Cyril Amarchand Mangaldas.

Deal Value: USD 75 Million

JSA Transaction Team Comprised Lead Partner – Shivpriya Nanda, Partner – Gaurav G Arora, Associate – Varsha S. Banta, and Associate – Anadi Saxena.

JSA Employment Team Comprised Partner – Minu Dwivedi, Associate – Shreya Chowdhury.