The Indian aviation sector seems to be caught in a perfect storm of shrinking profits; high debt; cut-throat competition; and a fall in passenger traffic due to limited scheduling of flights, as part of government curtailment norms to combat the ongoing Covid-19 crisis. For air passengers, all this has meant multiple flight cancellations and disruptions over the past months. This is where knowing your air passenger rights becomes more relevant: these rights involve specific laws that support travellers and advocate for protection and compensation when passengers face such flight disruptions.
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Article by Poonam Verma & Sakshi Kapoor.