Digital Payments: Where’s the ‘Light Touch’?

The past few years in India have seen a paradigm shift in the way sale and purchase of goods and services have taken place. It is a no-brainer that innovations in the payments space have propelled the revolution witnessed in the Indian e-commerce industry. Take, for example, the United Payments Interface (UPI), an indigenously developed innovation by the National Payment Corporation of India, which has quickly become one of the fastest-growing payment systems in the world.

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